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TELEPHONE & FAX
1-800-336-0076 (toll-free)
1-716-836-4140 (Buffalo area)
1-716-832-6355 (fax)
SHIPPING CHARGES*
| Standard UPS Ground | $5 |
| UPS 2nd Day Air | $25 |
| UPS Overnight | $40 |
*Includes the continental United States, we will email or phone you with cost for USPS and UPS to Canada or Internationally. **Please note that NY State law states that if we charge our customer for shipping or delivery on the sale of tangible personal property the amount on which the sales tax is to be included includes your charges for shipping and delivery. - This translates to a tax on the shipping/handling amount if delivery is outside of NY state.
STORE HOURS
| Mon & Thurs | 9:30am - 8:00pm |
| Tues, Weds, Fri & Sat | 9:30am - 5:30pm |
| Sun | closed |
STORE ADDRESS
O’Connell’s
3240 Main Street
Buffalo, NY 14214
We accept the following credit cards:
GIFT CERTIFICATES
Can’t decide on a gift? We can send you an O’Connell’s certificate to present, or we can send it directly to the recipient - even overnight it. To order a gift certificate, call us at 1-800-336-0076.
RETURN POLICY
Customer satisfaction is our goal at O’Connell’s. In the event that a product does not meet your expectations, it may be returned for a refund or exchange. We ask that all returns be postmarked within 15 days after receiving your purchase. Original tags must remain attached. Please call us first to arrange for a return authorization at 1-800-336-0076.
As we're sure you understand, we cannot accept returns on custom orders, monogrammed items, and tailored merchandise. When returning merchandise, please use the same box your purchase arrived in, and the same protective wrapping. Please note: shipping and handling charges are not credited on returns. Returns should be addressed to: O’Connell’s, 3240 Main St, Buffalo, NY 14214, Attn: Returns
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