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TELEPHONE & FAX
1-800-336-0076 (toll-free)
1-716-836-4140 (Buffalo area)
1-716-832-6355 (fax)
SHIPPING CHARGES* (last pickup is between 1-3pm EST)
| Standard UPS Ground | $5 |
| UPS 2nd Day Air | $25 |
| UPS Next Day Air** | $40 |
| Canada/International | see below
|
*Includes the continental United States, For Alaska and Hawaii you may choose your shipping method and before you are charged we will email you with the actual shipping cost for your approval.
**Next Day Air and 2nd Day Air deliveries include Monday-Friday business day deliveries - to arrange for Saturday delivery please call 1-800-336-0076.
INTERNATIONAL/CANADIAN SHIPPING CHARGES
We will ship anywhere in the world via US Postal Service - your order may be placed directly online and before you are charged we will email you with the shipping costs for your approval.
HOURS
Mon, Thurs - 9:30am - 8:00pm
Tues, Wed, Fri, Sat - 9:30am - 5:30pm
Sunday
closed
STORE ADDRESS
O’Connell’s
3240 Main Street
Buffalo, NY 14214
We accept the following credit cards:
GIFT CERTIFICATES
Can’t decide on a gift? We can send you an O’Connell’s certificate to present, or we can send it directly to the recipient - even overnight it. To order a gift certificate, call us at 1-800-336-0076.
RETURN POLICY
Customer satisfaction is our goal at O’Connell’s. In the event that a product purchased from our website does not meet your expectations, it may be returned for a refund or exchange. All returns must be postmarked within 15 days after receiving your purchase. Original tags must remain attached, all footwear must exhibit no signs of wear. Please call us first to arrange for a return authorization at 1-800-336-0076.
As we're sure you understand, we cannot accept returns on custom orders, monogrammed items, and tailored merchandise. When returning merchandise, please use the same box your purchase arrived in, and the same protective wrapping. Please note: shipping and handling charges are not credited on returns. Returns should be addressed to: O’Connell’s, 3240 Main St, Buffalo, NY 14214, Attn: Returns
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